The Citizens’ Reception Center continues to work at the Center for Humanitarian Response of the Russian Peacekeeping Contingent (RPC) in Stepanakert. It also has a “hot line” to collect information to search for missing servicemen, to provide humanitarian assistance, support in employment and other problematic topics. The Ministry of Defense of the Russian Federation reported.
In total, more than 3.5 thousand people applied to the reception center for help. More than 800 calls were received via the hotline.
The officers who are on-duty and who receive calls by phone or in person must clarify the nature of the problem, find out information about the alleged area of the missing soldier from relatives, and record their contact information. Activities to search for the missing are subsequently carried out by the RPC servicemen in cooperation with representatives of the International Committee of the Red Cross, the Azerbaijani and Armenian sides. All requests are recorded, entered into the database and transferred to joint search groups.
In addition to working with the appeals of the residents of Nagorno-Karabakh, the RPC’s Humanitarian Response Center has started delivering targeted humanitarian aid.
The day before, the peacekeeping contingent donated more than 650 kilograms of humanitarian aid provided by the non-profit organization Russian Humanitarian Mission and the Doctor Liza and Haste to Goodness charities to large families and internally displaced persons living in Stepanakert.
These people received everything they needed to improve their everyday life – blankets, pillows, and gas burners for cooking, hygiene products, food and other property to improve their living conditions.
Over the course of several days, Russian military personnel transferred more than 16.5 tons of humanitarian supplies to the residents of Nagorno-Karabakh. Including medical equipment for hospitals and paramedic centers, textbooks and children’s literature for schoolchildren.