Dear Citizens, we receive alerts that when applying for various social services a citizen’s application is not accepted in some cases, that is to say, they are encouraged not to apply, verbally answering “it does not apply”. Minister of Labor and Social Affairs Zaruhi Batoyan reports.

“I urge you to submit your application for social services in writing. Rejection or approval of the application must also be made in writing. This is a requirement of the law, and any other response is a deviation from that, so in case of violations please write to my or the Ministry’s Facebook page or call the hotline: 114.

I would like to remind, however, having an application does not mean you have the right to use or benefit from this or that program, it is a condition for checking your eligibility for state assistance.

Therefore, if you are in any doubt about whether a service is intended for you or not, then apply for an integrated social services territorial center, if there is no integrated social center at your place of residence and a social services provider under the Ministry of Labor and Social Affairs (territorial authorities for employment, social security or medical-social expertise) or social assistance bodies,” she wrote.